We fully manage your technology infrastructure: unlimited L1-L3 support, incident prevention, anti-ransomware security, and Microsoft 365 Cloud solutions.
A transparent and structured 4-step approach designed for a seamless transition in your team's work.
We analyze existing equipment, network security, software licenses and vulnerabilities at no cost.
We establish an optimal service package with contractually guaranteed response time (SLA) and fixed monthly subscription.
We implement EDR protection, set up 3-2-1 backup, secure Microsoft 365 accounts and update servers.
We monitor systems 24/7, prevent failures and provide fast technical support to any employee.
Transparent answers to the most common questions about working with AFTECH, service level agreements (SLAs) and data security.
Our IT engineers respond quickly with solutions adapted to your infrastructure.
Contact the Technical TeamIT outsourcing with AFTECH covers unlimited technical support (remote and on-site), 24/7 continuous computer and server monitoring, advanced anti-ransomware (EDR) security, automated encrypted cloud backup, Wi-Fi/VPN network management and Microsoft 365 license management.
Through our service level agreement (SLA), we guarantee a fast response time for critical remote support requests. For interventions at the client's headquarters in Cluj-Napoca, our team travels in the shortest possible time.
The 3-2-1 strategy involves keeping 3 copies of the company's data: 2 copies saved on different physical media at the company headquarters and 1 copy saved in a secure cloud, encrypted AES-256 off-site. Thus, even in the event of a physical disaster or ransomware attack, data can be fully restored within minutes.
Yes, AF-MEDIA SERVICES SRL is a certified bidder registered on e-licitatie.ro (SEAP/SICAP). We can provide IT services, hardware equipment and software solutions according to Romanian public procurement legislation.
The transition is 100% non-disruptive to your company's workflow. The AFTECH team performs a complete initial technical audit (equipment inventory, security audit, license and credential mapping), retrieves documentation without operational interruptions and sets up 24/7 proactive monitoring from day one.